QuickChek Audio Response
Access credit union accounts 24 hours a day with our audio response system. QuickChek allows members to check balances, transfer funds, find out if a check has cleared and much more from any touch tone phone. Best of all, QuickChek is free.
Getting Started
*Get your pin number from a credit union employee and call QuickChek at (512) 454-7316 (Austin) or 1-800-833-2038.
*The system will answer: Thank you for calling QuickChek. Please enter your account number followed by the pound sign.
Example: 1234567#
*The system will then ask for your PIN number followed by the pound sign.
Example 4321#
Transaction Codes
The system will then ask for the desired transaction followed by the pound sign. The transaction codes are:
|
52# (Loan Balances) 53# (Latest Deposits) 57# (Loan Payment) 59# (Latest Withdrawls) 72# (Balances) 73# (Checks Cleared) |
78# (Transfer Funds) 79# (Make Withdrawls) 84# (Tax Information) 99# (End) Please end all calls 676# (Additional Information) 678# (Transfer to a linked account) |
Account Suffix
The system will then ask for your account suffix. THCU has assigned a suffix to each of your credit union accounts and loans. Each suffix is matched with a number that corresponds to the account type to be accessed. They are:
|
*Suffix A is 21 (Savings) *Suffix B is 22 (Money Market) *Suffix D is 31 (Loan) |
*Suffix 0 is 10 (Checking) *Suffix C is 23 (Christmas Club - transfer into only) *Suffix E is 32 (Loan) |
Still need help? Call us at 454-4636 or 1-800-545-1771 between 9:00 a.m. and 4:00 p.m. Monday through Friday
