Address: 4800 Grover Avenue, Austin, TX 78756
Phone: (512) 454-4636 or (800) 545-1771
Lobby/Phone Hours: (M-F) 9am - 4pm
Drive-Thru Hours: (M-F) 7:30am - 5:30pm, (Sat) 9am - Noon
 

Recognizing a Credit Repair Scam

Everyday, companies target consumers who have poor credit histories with promises to clean up their credit report so they can get a car loan, a home mortgage, insurance, or even a job once they pay them a fee for the service. The truth is, these companies can’t deliver an improved credit report for you using the tactics they promote. It’s illegal: No one can remove accurate negative information from your credit report. So after you pay them hundreds or thousands of dollars in fees, you’re left with the same credit report and someone else has your money. If you see a credit repair offer, here’s how to tell if the company behind it is up to no good:

  • The company wants you to pay for credit repair services before they provide any services. Under the Credit Repair Organizations Act, credit repair companies cannot require you to pay until they have completed the services they have promised.

  • The company doesn’t tell you your rights and what you can do for yourself for free.

  • The company recommends that you do not contact any of the three major national credit reporting companies directly.

  • The company tells you they can get rid of most or all of the negative credit information in your credit report, even if that information is accurate and current.

  • The company suggests that you try to invent a “new” credit identity – and then, a new credit report – by Recognizing a Credit Repair Scam applying for an Employer Identification Number to use instead of your Social Security number.

  • The company advises you to dispute all the information in your credit report, regardless of its accuracy or timeliness.

If you follow illegal advice and commit fraud, you may find yourself in legal hot water, too: It’s a federal crime to lie on a loan or credit application, to misrepresent your Social Security number, and to obtain an Employer Identification Number from the Internal Revenue Service under false pretenses. You could be charged and prosecuted for mail or wire fraud if you use the mail, telephone, or Internet to apply for credit and provide false information.


Skip your November or December loan payment and smooth away the dents in your holiday budget. Ask your loan officer for details.

 



Computer Upgrades

We have made significant upgrades to several of our computer systems over the past few months including the renovation of our entire core processing system. In addition, our ATM and debit cards are now online. In the near future, we will be working to upgrade our online banking system (i-Branch) to a real time system. We hope these improvements add value to your relationship with the credit union.

Lost or Stolen MasterCard or Debit Card?

If your THCU cards are lost or stolen over the weekend, our website (www. thcu.org) has telephone numbers that can be used to report them and stop potential losses.

Holidays

October 12...............Columbus Day
November 26 & 27 .....Thanksgiving
December 24 - 26 ...........Christmas
December 31...........New Year's Eve
                         Lobby and Drive Thru
                                 close at 2:00 pm January 1................ New Year’s Day


Congratulations to Our Employee of the Quarter

Shira Herbert
Member Service Representative

Congratulations, Shira, on being named the employee of the quarter. Your contributions to the credit union and its members are greatly appreciated.


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